Why Companies Struggle with Information System Implementation
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Although an information system may be running efficiently and
smoothly, the cost of maintaining, implementing, and running over a long period
may be over their initial budget. Sometimes companies may run over budget
before they complete the system.
Time frame, a company may underestimate the time frame to
create and implement their information system, by being behind in their
time frame it can impact its budget, delivery date, and overall budget.
An example of when it went over budget and past its time frame is: “the FiReControl
project “They wanted to “build nine networked high-tech control
hubs for the fire brigade in England, replacing 46 existing centers”. However, “The UK government canceled the
project in December 2010 after concluding that it could not be delivered in an
acceptable time frame. At the point the decision was made an estimated £245 million had
been spent on the project and the cost of completion was estimated as £635
million, more than five times the original projection of £120 million.” (2)
Due to the length of time, it may take to implement an information
system, especially if it is a large or complex system, the company's original input
data may be out of date by the time they have completed the system, meaning
they would be constantly going around in circles trying to keep the project
updated.
An Example of an outdated system is: “In 2017, Equifax suffered a
massive data breach that exposed the personal information of millions of
customers. The attack was made possible by a vulnerability in the Apache Struts
web framework, which was running on an outdated version of the Equifax server.
The vulnerability had been patched several months prior, but the company had
not installed the update”. (3)
The data in the system may be entered incorrectly, and information in the system may be inaccessible due to incorrect or incomplete data. This can be extremely serious in high-importance companies or services such as hospitals. For example, instead of typing a dosage of 0.5ml, an employee may type in 5ml instead.
References:
Image: https://www.istockphoto.com/photo/front-view-of-a-workspace-modern-computer-blank-mockup-screen-gm1361595256-433946611
(2)
https://www.zdnet.com/article/ten-budget-busting-it-disasters-you-should-learn-from/
(3)
https://www.itconvergence.com/blog/risks-of-using-outdated-operating-system/
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